Refund policy

Thank you for your purchase. We hope you are happy with your Bleasy. However, if you are not completely satisfied for any reason, please check below for more information on our return, refund and exchange policy.

Main Terms and Conditions

We're confident that we design and sell the very best products for your period, and we want you to share our confidence!

That's why we are the only company that back every sale with a 30-day money-back guarantee.

If you don't like the product or it just doesn't work for you, return it within 30 days of receipt, and we'll refund you.

Our policy lasts within 30 days of delivery. If 31 days have gone by since you received the product, unfortunately, we can’t offer you a refund or exchange and can’t accept a return. Also:

  • We do not provide a return label or pay for returns shipping.
  • Items returned to us that are not eligible for a refund or exchange will be discarded or sent to you at your own expense.
  • All items purchased with a store credit are not eligible for return.

Order Cancelation

We completely get it; we change our minds too! After your order is paid, we will start the dispatching process as soon as possible, so cancelling your order isn't possible.

You will have to wait to receive it and then request a return. Check the process below for more details.


To be eligible for a return, the item must be unused and in the same condition that you received it.

We cannot accept returns via rejected or refused packages, abandoned packages, and packages returned outside of the designated return process (please see below the return process).

Return Process

Please email customer service at to obtain our return address to return an item. After that, mail your return to the address provided by email. Don't forget to put your order number on the label.

When informed that you want to return your product, the package must be sent within 3 working days. If it is sent after this deadline, we can't refund it.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet:

  • First, recheck your bank account;
  • Then contact your credit card company. It may take some time before your refund is officially posted;
  • Next, contact your bank. There is often some processing time before a refund is posted;

If you’ve done all of this and you still have not received your refund yet, please contact us at


    If you need to exchange a product, send us an email to, and we will provide you with the address you shall send the product, following the process of return related above.


    To return your product, you should mail your product to the address we will provide you.

    You will be responsible for paying the shipping charges for returning your product. Shipping costs are non-refundable.